Privacy Policy

When you contact us, request a quote, or book a service, you may give us your name, phone number, email address, and the property address where you need tree removal or land work. You may also share details about the trees, stumps, or land conditions you want us to look at.

Like most websites, we automatically collect some technical information when you visit. This can include your IP address, browser type, device type, pages you view, and the date and time of your visit. We use this to keep our site running smoothly and to understand what visitors find helpful.

We use your contact details to respond to your request, schedule a site visit, provide an estimate, and complete the tree removal or land work you asked for. If you become a customer, we may use your information to send invoices, service updates, and follow-up messages about your project.

We also use information to improve our website, our services, and the way we communicate with customers. We may send you occasional updates or offers if you have opted in, and you can ask us to stop at any time.

Our website uses cookies and similar tracking technologies to remember your preferences and to help the site work properly. Cookies are small files stored on your device that let us recognize your browser on future visits.

You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone or email.

We use third-party analytics tools, such as Google Analytics, to understand how visitors find and use our website. These tools collect anonymous data about page views, traffic sources, and general location. This helps us improve our site and reach more neighbors who need tree services.

We may also use third-party services for scheduling, email, or customer communication. These providers only receive the information needed to perform their specific function, and we require them to protect your data.

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as payment processors, scheduling tools, and email platforms, and only to the extent needed to do their job.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer such as a merger or sale. In those cases, we will take steps to keep your information protected.

We keep your personal information only as long as we need it to provide services, meet legal and accounting requirements, and resolve any issues that come up. When we no longer need it, we securely delete or anonymize it.

If you have asked us not to contact you, we may keep a minimal record of that request so we can honor it in the future.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access to customer data, and staff training on handling personal information.

No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please contact us and we will do our best to help.

You have the right to ask us what personal information we hold about you, to request a copy, and to ask us to correct or delete it. You can also ask us to stop using your information for marketing purposes.

To exercise any of these rights, just contact us using the details at the bottom of this page. We will respond within a reasonable time and will let you know if we need more information to process your request.

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we make changes, we will post the new policy on this page and update the effective date at the top.

We encourage you to review this page periodically so you stay informed about how we protect your information.

If you have questions about this Privacy Policy or how we handle your information, please reach out to us. We are happy to help.

New Braunfels Tree & Land Phone: 866-332-1549 Serving New Braunfels, Texas, and surrounding areas.